10 Questions and Answers
What is repatriation after death?
Repatriation is the transfer of a deceased person to another country, for example back to the Netherlands or to the country where the family wants to say goodbye. We agree the transport, the necessary documents and the transfer with the parties involved.
How much does the repatriation of a deceased cost?
The price depends, among other things, on the place of departure, destination, mode of transport, documents and local handling. Our price list includes starting prices for specific routes from the Netherlands. For transportation back to the Netherlands and different routes we make a custom budget.
How quickly can repatriation be arranged?
This depends on the release by authorities, documents, local preparation and available transport. We discuss a feasible planning and keep you informed. A fixed arrival date is only possible after the relevant steps have been confirmed.
Can you transport it by car or by plane?
Both are possible. At destinations in Europe we see whether road transport is appropriate. For other routes air transport may be necessary. Not only the distance, but also the destination and local requirements determine the approach.
What documents are required?
This varies by route. A death certificate and a transport document such as a laissez-passer may be required. Within the Benelux there is another scheme. Sometimes a country or airline also requires additional statements, translations or legalizations.
Does insurance pay for repatriation?
This depends on the coverage and conditions. If you have a possible cover, please contact the insurance company's alarm center first before you make an independent charge. We cannot undertake any compensation on behalf of an insurer.
Can I take ashes on the plane?
The airline determines whether and how you can bring an urn or ashtray. Also check the rules of the country of departure and destination. NederlandWereldwijd in principle, a one-month retention period unless previously authorised.
Can the family say goodbye in advance?
Discuss this at the first contact. We will see where and when goodbye is possible, taking into account the planning and conditions. 30 minutes of goodbye included in the funeral centre.
Do you also arrange transportation from abroad to the Netherlands?
Yes. We will discuss the location of the deceased, the desired destination in the Netherlands and which local funeral director or emergency centre is already involved. Then we will adjust the possibilities and division of tasks.
Are you available on a death outside of office hours?
For a report of death, we are 24 hours per day, 7 days per week by telephone via +31 6 1460 1760. Call in case of an urgent notification; an email or WhatsApp-message may be read later.